Frequently Asked Questions
Frames are custom cut and hand-made by Framebridge, who ships them to you ready to hang. Framebridge's mouldings are made of solid wood with premium finishes, including acid-free materials and acrylic with UV protection. Each frame is inspected by their experts to ensure perfection before it is shipped out to you from their studios here in the United States. International shipping is not available at this time.
How will my artwork be shipped?
ORIGINALS: FREE Shipping in the US is via Priority Mail with insurance and tracking.
Shipping outside the US is via Priority International Mail. It is pricier than regular international mail, but it is the only service that allows both myself as the artist and you as the customer to track your order and make sure it arrives timely and safely. If you are interested in international shipping, please contact me at email@example.com
PRINTS: All prints are packaged with care and shipped via USPS First Class. Your print will arrive packaged in a protective acetate sleeve and rigid mailer. Prints 16x20 inches and larger will ship in a rigid tube mailer. If you need a customize size or a rush delivery, please e-mail me.
ACCESSORIES: Shipping in the US is via USPS First Class. International shipping is available upon request. Please email me firstname.lastname@example.org
CAN I RETURN MY ARTWORK IF I DON't love it?
I want you to be totally happy with your new artwork. I am happy to issue you a full refund in the event that you don't love the artwork you purchased.
All artwork needs to be returned in perfect condition (no bent or dented edges, smudge marks, etc) in order to be receive a full refund. If artwork is damage upon return, no refund will be issued.
Shipping costs for returns will be your responsibility.